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Powerful, Cadenced Questions that foster excellence

Four manager-employee touchpoints that are necessary to stay on task and on track

One-on-Ones

Weekly

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• What happened last week?

• What's happening this week?

• What barriers have you run into?

• How can I help?

Success Stories

Whenever needed

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Start the day, a meeting or any gathering with:

• What did we do right?

• What went wrong and what did learn?

• How did we live our values?

Team Meetings

Weekly or Biweekly

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• How are we doing vs. metrics?

• What is going well?

• What should be going better?

• Whose help do we need? 

Empowerment Grid

Every 6 months

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• What decisions can I make on my own?

• What decisions do we make together?

• What decisions can only my manager make?

• What decisions I would like to make and what I will do to prepare myself

If, in fact, organizations are only as good as the quality of their conversations, how do you ensure a level of quality?

 

At Top Workplaces, there is a clarity and predictability of what questions drive the conversations, not a predictability of answers.

 

Next, there is language synchronicity, for example:

    • capacity                   what limits us

    • motivation              what moves us

    • meaning (bias)       what blinds us

Finally, there is a level of transparency and frankness that puts speaking truth at the top of everyone's list of behaviors.

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There is immense power in an organization consistently asking itself these same questions, every day, every week, every quarter. It helps create an organization that values action over talk; learning over blame; and leads people to meaningful work.

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And that's why good conversations make good companies.

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