
Brain
Stories

Brain
Stories

Brain
Stories

Brain
Stories

Brain
Stories
Emotions shouldn't scare us, they should inform us
Emotions shouldn't scare us, they should inform us
'You manage tasks.
People are led.'

'You manage tasks.
People are led.'

Mindset Primer
How expecting hard work shapes a growth mindset ...
and why it is can be better to develop talent rather than look
for heroes
Mindset Primer
How expecting hard work shapes a growth mindset ...
and why it is can be better to develop talent rather than look
for heroes
Rear Admiral
Grace Murray Hopper,
US Navy
Led team that invented
COBAL computer language
Rear Admiral
Grace Murray Hopper,
US Navy
Led team that invented
COBAL computer language
Remove Barriers
Lead People;
Manage Work.
Powerful, Cadenced Questions that foster excellence
Four manager-employee touchpoints that are necessary to stay on task and on track
One-on-Ones
Weekly

• What happened last week?
• What's happening this week?
• What barriers have you run into?
• How can I help?
Success Stories
Whenever needed

Start the day, a meeting or any gathering with:
• What did we do right?
• What went wrong and what did learn?
• How did we live our values?
Team Meetings
Weekly or Biweekly

• How are we doing vs. metrics?
• What is going well?
• What should be going better?
• Whose help do we need?
Empowerment Grid
Every 6 months

• What decisions can I make on my own?
• What decisions do we make together?
• What decisions can only my manager make?
• What decisions I would like to make and what I will do to prepare myself
If, in fact, organizations are only as good as the quality of their conversations, how do you ensure a level of quality?
At Top Workplaces, there is a clarity and predictability of what questions drive the conversations, not a predictability of answers.
Next, there is language synchronicity, for example:
• capacity what limits us
• motivation what moves us
• meaning (bias) what blinds us
Finally, there is a level of transparency and frankness that puts speaking truth at the top of everyone's list of behaviors.
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There is immense power in an organization consistently asking itself these same questions, every day, every week, every quarter. It helps create an organization that values action over talk; learning over blame; and leads people to meaningful work.
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And that's why good conversations make good companies.